Frequently Asked Questions

When will my order be shipped out?

In stock items will be shipped out in 1-2 business day. Preorder items will ship in 2-4 weeks. If you order both in stock and preorder items, in stock items will be shipped first (for domestic US orders). 

What are the shipping costs?

Shipping costs are automatically calculated based on weight and will appear at checkout.

What shipping carrier is used?

USPS is used for both domestic and international orders.

Can I rush my order?

Yes, priority and overnight delivery is available for domestic orders. 

For International orders USPS priority (6-10 days) is available. Faster shipping is available through Fedex (2-5 days), please contact for a quote.

How long till I receive my package?

US orders typically take 2-5 days to receive. International orders varies on destination but expect and takes approximately 2-5 weeks.

Where is NM Kids Boutique located?

NM Kids Boutique is located in Houston, TX. We do not have a retail boutique at the moment, we are considering opening one in the future.

What forms of payment are accepted?

All major credit cards and Paypal are accepted. We process all orders through a 3rd party SSL secured shopping cart. We do not see or store any credit card information.

What is your refund/exchange policy?

NM Kids Boutique does not offer any refunds. Exchanges can be made for same item only. (ex. if any item is too small or big). Email us at before exchanging to make sure desired size is in stock and for shipping instructions. Customer is responsible for shipping charges.

Can I modify or cancel my order after its been placed?

We will try our best to accommodate modifications. Please email us at with your order number and request. There are no refunds for cancellations.

How will I know when my order has been shipped?

NM Kids Boutique will send an automatic email with tracking number once it has been shipped.

Will I be charged sales tax?

Sales tax is only collected for orders shipped in the state of Texas. 


Our merchandise typically runs true to size. See item description for size chart to be sure.